The following Terms and Conditions of Service apply to all products and services provided by The Sign Post.
All work is carried out by The Sign Post on the understanding that the client has agreed to The Sign Post terms and conditions.
Copyright is retained by The Sign Post on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled. If a choice of design is presented, only one solution is deemed to be given by The Sign Post as fulfilling the contract. All other designs remain the property of The Sign Post, unless agreed in writing that this arrangement has been changed.
At the time of proposal, The Sign Post will provide the customer with a written estimate or quotation. The Terms and Conditions might be read on The Sign Post Boston’s website.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to The Sign Post. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept The Sign Post terms and conditions. No work on a project will commence until either document has been received by The Sign Post.
Design Charges & Charges for Other Services
Charges for design services to be provided by The Sign Post, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s verbal or emailed, signed acceptance of this estimate or quotation, will indicate acceptance of the Terms & Conditions, a non-refundable deposit of 50% of the quoted fee will become immediately due. Work on the project will not commence until The Sign Post has received this amount.
Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance is converted to a invoice.
Errors, Typos & False Information
All prices on this web site are subject to change without notice. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site or in our store may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, The Sign Post shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
All proofs that are sent to you for artwork approval with any errors in it not corrected in time of printing will be at the customers cost.
The customer will be provided with an Approval Form and/or Review of the work provided with an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and submit the Approval Form to The Sign Post. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 2% per month of the outstanding amount.
Payments may be made by cash, check, Major Credit Card, or Money Order and/or previously agreed electronic funds transfer.
Publication and/or release of certain designs/logos or mock- ups done by The Sign Post on behalf of the client, may not take place before cleared funds have been received.
Returned checks will incur an additional fee of $50 per returned check. The Sign Post reserves the right to consider an account to be in default in the event of a returned check.
An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned check. The Sign Post shall be considered entitled to remove The Sign Post and/or the customer’s material from any and all computer systems, finished works, vehicle graphics until the amount due has been fully paid. The Sign Post is not responsible for any damages incurred during the removal, or cover up of offending signage in default. This includes any and all unpaid monies due for services, including, but not limited to, business cards, flyers, pamphlets, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries. Removal of such materials does not relieve the customer of it’s obligation to pay the due amount. Customers whose accounts become default agree to pay The Sign Post reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.
Copyrights and Trademarks
By supplying text, images and other data to The Sign Post for inclusion in the customer’s business cards, flyers, pamphlets, website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner. Any artwork, images, or text supplied and/or designed by The Sign Post on behalf of the customer, will remain the property of The Sign Post and/or it’s suppliers. The customer may request in writing from The Sign Post, the necessary permission to use materials (for which The Sign Post holds the copyright) in forms other than for which it was originally supplied, and The Sign Post may, at its discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. By supplying images, text, or any other data to The Sign Post , the customer grants The Sign Post permission to use this material freely in the pursuit of the design. Should The Sign Post , or the customer supply an image, text, audio clip or any other file for use in a business cards, flyers, pamphlets, website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow The Sign Post to remove and/or replace the file on the site with a change fee. The customer agrees to fully indemnify and hold The Sign Post free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that The Sign Post holds no responsibility for any amendments made by any third party, before or after a design is published.
Any design, copywriting, drawing, idea or code created for the customer by The Sign Post, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of The Sign Post and any of its relevant sub-contractors. All design work where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. The Sign Post will not be held responsible for any and all damages resulting from such claims. The Sign Post is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold The Sign Post responsible for any such loss or damage. Any claim against The Sign Post shall be limited to the relevant fee(s) paid by the customer.